Shipping policy
Shipping Policy – Clarendon House
This Shipping Policy explains how and when your orders will be prepared and delivered by Clarendon House.
1. Worldwide Shipping
We are proud to ship internationally. Wherever you are located, we will make sure your order reaches your doorstep.
2. Estimated Delivery Times
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Average delivery times vary between 5 to 25 business days, depending on the destination country.
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Remote regions or locations subject to customs clearance may require additional time.
3. Order Processing
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All orders are prepared within 1–3 business days after payment is confirmed.
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Please note that we do not process or ship orders on weekends or public holidays.
4. Shipping Confirmation & Tracking
Once your order has been dispatched, you will receive an email with a shipping confirmation, including your tracking number and carrier details.
5. Customs, Duties, and Taxes
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Clarendon House is not responsible for customs fees, duties, or taxes applied in the destination country.
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Any additional charges incurred during or after delivery (tariffs, taxes, customs duties, etc.) are the sole responsibility of the customer.
6. Failed Deliveries & Incorrect Addresses
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Customers must provide accurate and complete shipping details at checkout.
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If an order is returned due to an incorrect or incomplete address, reshipping costs will apply.
7. Delivery Delays
Delivery times are estimates only and not guaranteed. External factors such as customs inspections, local courier delays, or international disruptions may extend delivery times.
We kindly ask for your patience in such cases.
8. Customer Support
For questions about shipping or the status of your order, please reach out to our support team:
📩 support@clarendonhouse.online
Our team is available Monday through Friday.