Refund Policy – Clarendon House

At Clarendon House, customer satisfaction is at the heart of everything we do. To ensure fairness and clarity, our refund policy provides refunds exclusively in the form of store credit (digital gift card).

1. Refund Method

• All approved refunds will be issued as store credit in the form of a digital gift card, valid for any future purchase on our website.

• We do not process refunds via cash, bank transfers, or card reversals.

2. When Will I Receive My Store Credit?

• Once your returned item is received and inspected, you will be notified by email regarding the status of your return.

• If approved, the store credit will be issued within 7 business days.

3. Non-Refundable Situations

Refunds will not be granted in the following cases:

• Items that do not comply with our Return Policy conditions.

• Requests submitted beyond the 7-day return period.

• Shipping fees and applicable taxes are non-refundable.

4. Store Credit Gift Cards

• Refunds are always provided as digital gift cards.

• These gift cards do not expire and can be applied to any product in our store.

5. Damaged or Incorrect Items

• If you receive a defective or incorrect product, please notify us within 7 days of delivery at:
  📩 support@clarendonhouse.com

• In such cases, return shipping fees may be covered by Clarendon House.

6. Questions About Refunds?

If you need further assistance regarding refunds or store credit, please contact our support team:
📩 support@clarendonhouse.online